Nice to meet you, I’m James Hou
Based in Toronto.
End-to-end participation with multi-disciplinary roles from product vision to design strategy, from design research to implementation and user testing.
Engaged external clients and mentored designers & students.
Global and local vision with projects for international users. Deep understanding of users and business models in Cloud, Payment, Crypto and AI.
A rapper with 2 cats
My flow goes fast like a rabit.
I got 2 cats and had them tatted.
A professional lecturer
For students in joint courses.
For China local design community in design conferences.
I’ve worked with some amazing companies
Sr Staff Product Designer
-Led design revamp for Huawei Cloud mobile console, achieving CSAT rate of 87%
- Initiate and push AI tools integration in new design process, accelerated concept building 250% faster
- Led design for next gen agentic console experience
Senior Product Designer
-Led design for imToken Web, a web app featuring smart contract account and multi-chains
- Led design for RIVO.network, its payment experience for customer and merchant end
Lead UX Designer
- Led the design for Alipay+ payment solutions
- Led the design for global payment experience in Southeast Asia, Europe and Brazil
- Internalization of Alipay app
- Global remittance experience in Alipay app
Senior UX Designer
- Innovated Supply Chain Management experience
- Design thinking facilitator for clients’ digital transformation sessions
UX Designer
- Design research, innovation and implementation on IBM Bluemix & PureApplication Services
- Led scalable Design Thinking transformation in Greater China Group
- Client engagement with sales team
- Co-built Shanghai Studio and culture from day 1