Jameshou.xyz
J7Supreme@gmail.com
+1 6473210824
Product designer for complex systems in fintech, crypto, and cloud.
Consumer + enterprise.
0→1 builder and contributor to products at 30M+ users across 8 countries.
Data-driven, insight-led, then validated with data.
AI-native builder (500+ users).
Oct 2023 - Mar 2026
Sr Staff Product Designer, Huawei Canada
- Led strategic redesign of Huawei Cloud Mobile Console, aligning UX architecture with cloud-native operations and driving customer satisfaction to 87%
- Drove integration of AI-powered design workflows, accelerating concept development
by 2.5x
- Spearheaded next-generation agentic console experience, increasing search-to-conversation conversion by 11%
- Mentored designers and co-built a high-performing, startup-like team culture
Jul 2022 - Oct 2023
Senior Product Designer, imToken
- Led design of imToken Web, introducing smart contract-based accounts and multi-chain support; showcased at DevCon and drove 200+ early users from Ethereum Foundation and developer community
- Drove experience strategy for RIVO.network, designing unified fiat-crypto payment flows across consumer and merchant platforms; contributed to securing Singapore crypto licensing
Feb 2018 - Jun 2022
Lead UX Designer, Ant Group (Alipay)
- Led global payment experience across Southeast Asia, Europe, and Brazil
- Increased Boleto success rate by 4.01% in Brazil and upgraded Lazada COD to e-wallet payment, driving a 5.01% transaction increase in the Indonesia
- Improved Alipay TourPass top-up success rate by 21% and reduced monthly complaint rate by 48%
- Designed localized payment foundations across 20+ payment methods in 5+ countries for Alipay PSP service
Jul 2017 - Jan 2018
Senior UX Designer, GE
- Innovated Supply Chain SCM experience
- Design thinking facilitator for clients' digital transformation sessions
Jun 2014 - Jun 2017
UX Designer, IBM
- Design research, innovation and implementation on IBM Bluemix & PureApplication Services
- Led scalable Design Thinking transformation in Greater China Group and client engagement with sales team